24/7/365 Monitoring

Through the use of state-of-the-art technology, OMC proactively gathers metrics surrounding your IT environment software and hardware to ensure streamlined functionality and the highest level of security possible. Our 24/7/365 monitoring includes the oversight of your networks, servers, computers, firewalls, switches, Internet Service Provider (ISP), Email, and enterprise anti-virus protection to guarantee data and computer security while significantly decreasing cyber threats.

24/7/365 Remote Management

To immediately address your IT concerns with your team, we offer remote management services, vastly reducing the need for on-site visits. As the name implies, our team of trained professionals can connect to your computers or network from a remote location with the help of specialized software to troubleshoot system issues and manage all activities across your IT environment. Similar to our monitoring services, our 24/7/365 remote management solution includes remote IT support to address your networks, servers, computers, firewalls, switches, Internet Service Provider (ISP), Email, and enterprise anti-virus protection.

24/7/365 Full Managed Services

As a trusted IT managed services company, the certified IT professionals at OMC provide full managed services for companies seeking to outsource part or all of their IT management and oversight. We aim to enhance IT security, increase IT efficiency, and maximize your IT environment’s uptime. With our Full Managed Services package, we become your IT department, handling any or all of your IT duties, so you can focus on value-adding tasks and growing your business. Experience true peace of mind knowing your networks, servers, computers, firewalls, switches, Internet Service Provider (ISP), Email, Anti-Virus, IT Projects, and third-party software are completely supported and secure.

IT Reporting & Disaster Recovery Services

Metrics-based data reporting is one of the fundamental tools that allow IT providers to monitor the health and security of your IT environment. Moreover, having a disaster recovery plan in place is critical should you experience human error or other unforeseen events that put your data at risk of a cyber-attack. Through our premier data center, OMC’s disaster recovery plan efficiently and proactively helps to backup and restore your data in the event a disaster strikes, safeguarding your documents and systems. This includes specialized cloud backup solutions. Our IT reporting and disaster recovery services include the following:

• Windows Patch Assurance 10/11 & Management Reporting
• Data Breach Liability Reporting
• Network Assessment Risk Reporting
• Consolidated Assessment Risk Reporting
• Aging Hardware Reporting
• Backup Disaster Recovery Certifications
• Disaster Recovery as a Service (DRaaS)
• COLO Data Recovery Services
• Long-term Strategic Planning

Advanced Cybersecurity Protection

Simply put, cybercriminals are smart. Their tactics advance daily, and it can be incredibly challenging for companies of all sizes to keep up with their nefarious, constantly evolving strategies. Consequently, your approach to cybersecurity protection should be proactive, scalable, and adaptable to current risks as they change over time. Our advanced cybersecurity protection services include an array of proactive resources for your business, such as endpoint encryption, multifactor authentication, security policies for users, dark web scanning, and more. These cutting-edge services ensure you are protected with the most up-to-date cybersecurity solutions and provide peace of mind that your data is secure.

Support & Training

Having top-notch IT-based software and tools available is critical to remain competitive in today’s business environment. However, your tools can be futile or even detrimental if your employees don’t leverage them adequately. Get your team up to speed quickly and confirm they are using the resources you provide to them as efficiently as possible with our Microsoft Teams Support and Office 365 Training & Support services. We also provide customized, on-site Cyber Security Awareness training classes to equip your team with the latest best practices to keep your systems and data safe.

Hardware & Software Consultations

Having the right hardware and software in place to tackle your unique workflows can make or break your business. With the variety of options available on the market today, it can be difficult to navigate the sea of choices to determine what best fits your needs. That’s why we offer IT consultation services to determine the best hardware and software solutions that align with your unique business processes. As the Quad Cities preferred business technology consulting partner, OMC’s top priority is matching your budget to the right technology that emphasizes IT security and aligns with your business workflows.

Specialized Solutions

Does your organization experience unique challenges that require a more specialized plan or solution to accomplish your IT security and business data backup goals? The OMC team has you covered! We proudly offer Non-Profit rates to local organizations that deliver services to our community, Block of Time Rates for those who need help with special projects or concerns, and After Hours Emergency Support for those seeking immediate attention to an IT-related issue. Contact us today to learn more!