Office Machine Consultants

YOUR TRUSTED SOURCE FOR OFFICE TECHNOLOGY AND MANAGED SERVICES
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OFFICE EQUIPMENT

PRINT, COPY, SCAN, & FAX — WE’VE GOT YOU COVERED WITH INDUSTRY-LEADING EQUIPMENT
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IT SERVICES

A FLEXIBLE APPROACH THAT MEETS YOUR BUDGET & EXPECTATIONS

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SERVICE & SUPPORT

PROMPT RESPONSE TIME. MAXIMIZED DEVICE UPTIME. SUPERIOR SUPPORT.
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Notice to customers that use Gmail for Scan to Email on their copier:

The Office Machine Consultants technical services support team would like to notify all OMC partners that Google has made some security changes that need to be addressed. As of May 30th, all free gmail accounts will require 2 factor authentication.   To maintain your workflow, it will be necessary for you to follow the steps outlined in the available PDF file, or the scan to email functionality of your MFP (copier) will stop working.  The steps will need to be completed only once.  The process of sending an email, from your MFP, will stay the same as they are now but these setting changes need to take place.

Please click on this link to download the instructions:

https://omc-copiers.com/wp-content/uploads/2022/03/Gmail-3.24.2022.pdf​

Please understand that this is a result of changes that Google is making.  You can read more about it here:

https://www.theverge.com/2021/5/6/22422778/google-accounts-enabling-two-step-verification-default

As always, please feel free to contact us with any questions.  We can be reached by phone at 309-786-5534 or via email at dispatcher@omc-copiers.com

Thank you for choosing Office Machine Consultants to be your trusted business partner.

OFFICE EQUIPMENT

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MANAGED IT

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MANAGED PRINT SERVICES

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FAQS & TUTORIALS

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WHY CHOOSE US?

We know a lot is riding on who you choose as your technology solutions partner. By offering a complete line of industry-leading hardware, software, services, and solutions, we help our customers realize cost savings and streamlined invoicing while increasing efficiency and maximizing productivity. But, that’s just the beginning. Here are some reasons why we exceed the competition, and why we’ll be a good fit for your business:

Clients Come First
We are committed to establishing long-term relationships with our customers. In addition to having access to a wide array of service and support tools, your personal account representative makes it his or her business to know all the details of your office technology environment. We value your partnership and will make every reasonable effort to ensure your success.
Commitment To Quality
We partner with the industry’s leading office equipment and software manufacturers to ensure you receive the highest quality products available. We couple that with our commitment to providing exceptional service and support to bring you the best possible office technology solutions. When you choose us, you choose unmatched quality and innovation.
Local Ties
We are part of this business community, just like you. By providing exceptional products and services, we have built a reputation of trustworthiness among local businesses. We also value our employees as our greatest assets and invest in ongoing training, certifications, team-building activities, and community events.
Fast Response Times
When you call us, we’ll be there. We understand that when your equipment needs servicing or you encounter an IT error, you need the problem fixed NOW! That’s why we provide our 4-hour equipment service guarantee, and have 24/7 Help Desk support for all your technology needs. As your local partner, we’re only a phone call or a quick trip away from getting your business back on track.
One Step Ahead
Information overload, hectic schedules, and complex workflows–we get it! You’ll never have to explain these common business challenges to us. We address and correct these things for our clients every day, and we can help you, too. Your business faces daily challenges, and we’ll help you figure out how to maximize productivity with limited resources.

CONTACT US TODAY!



    PrintersIT

    What Our Customers Are Saying

    I have been the point person for several years now at my organization handling the IT and Copier contracts. Don and Marlene really take amazing care of you. Don has adjusted to meet our needs and stayed engaged making sure all was well. Marlene is awesome her customer service and attention to detail is second to none. We had a number of projects we needed to complete this last year and not one challenge occurred with any of the projects. That is something you just normally don't have happen when you are doing IT projects. Their support team specifically Joe and Sara have great people skills, listen to what you need and make things happen quickly. I know that I can call on anyone on these for folks and be assured it will end up well and correct. I would highly recommend them if you are seeking IT support.
    Tim Smith
    22:31 29 Jan 21
    We have used OMC's services at our office for quite a while. They do a fantastic job! I like that when I call I can always get a person to talk to and not an automated service. They are knowledgeable and patient in explaining what I need and/ or answering my questions. Their service people that come to the office are friendly and efficient. Would definitely recommend!
    Jill Mann
    00:23 30 Jan 21
    OMC has brought us the personal touch with professional business offerings that's kept our business running smooth. IT side of OMC supplies us with the latest hardware, backup system, security, service, and a peace of mind. For copiers, printers, scanners, and fax machines we've utilized OMC offerings since 1987. To maintain speed, functionality, and cost savings we currently utilize a combination of stand-alone printers and an MFP. Each device has had minimal downtime, but when needed their service department has always been prompt, professional and knowledgeable. OMC has never given us a reason to look anywhere else for our IT and hardware needs.
    Tim Moen
    17:55 31 Dec 20
    Great company! Goes above and beyond!
    First Baptist Church
    17:55 11 Jul 17
    We switched to OMC for our computer services last year and are extremely pleased with their service! They are professional, helpful and quick to respond. We just bought new computers and i am amazed at the ease of which they helped to get the computers and transfer everything with no issues! They even made sure everything was up and running and answered all of our questions. Again, I am very happy we switched to OMC!
    South RI Township
    14:13 23 Mar 21
    Thank you to OMC for the IT services at the Village of Woodhull. As the Village Treasurer, the new system has added efficiency to my daily tasks and has made a world of difference. I no longer have to wait for the software to load as the speed is so much faster. The entire Village has been converted and we are all having an amazing experience. The customer service is awesome and timely. It’s great to have the same company that maintains our copiers, printers. and computers.
    Leigh RMU
    11:35 23 Sep 21
    Thank you to Tom and Chris for coming to our aid this weekend. The staff is always very helpful and prompt with service calls. Great company to work with.
    Jamie Krebs
    16:14 03 Jan 22
    Thank you guys for the perfect option for our copier choice and for great, friendly service.
    Tia Walters
    00:35 05 Jan 22
    OMC has been providing copier and printer services for Villa Montessori School for over 20 years. As we have grown OMC has always provided excellent service and as networking and more advanced features have become available they have helped us grow into the new technologies.Thanks to the OMC staff for providing timely service and support that is better than amazing.
    Deve Detloff
    14:55 06 Jan 22
    The OMC team did a fantastic job providing Advanced Cybersecurity Protection training an Microsoft Teams/Office 365 Training. My team felt comfortable asking questions, and has already begun to utilize the training we received just a few days ago. OMC IT receives my highest recommendation. Trisha Wilson, Executive Director - Pregnancy Resources Quad Cities
    Trisha Wilson
    21:51 14 Jan 22
    My company has been working with OMC for as long as I can remember. They always offer fast, reliable service and are very easy to work with. I have referred their services to many of my clients and always get positive feedback.
    Scott Moorhead
    19:40 17 Jan 22
    Tom and Office Machine Consultants are amazing. They truly do care about their customers and do anything they can to take care of us. We have 6 copiers and two printers with them. They are always willing to help in any way and their response time is very quick. Tom(the owner) personally drove and delivered a copier and printer downtown Chicago to a new office we were opening. He truly is a pleasure to work with and we are customers for life. Don't hesitate to call them for any of your copier and printer needs. He and his staff are the best.
    Dennis VanDerGinst
    14:47 03 Mar 22
    We changed consultants last year, and I was very apprehensive. I had been with my former company for years and change is always challenging for me. I cannot say enough good things about this company. It had been an excellent conversion and ongoing experience.
    Monica J Bieri
    20:54 08 Mar 22
    OMC has been our IT vendor as well as copy supplier for five or more years now. They have always been very responsive to our needs and we highly recommend them to anyone.
    Clifford McFerren
    20:12 05 Apr 22
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