Our Customer Success Stories

As an IT Director of a leading agriculture seed technology company, it is my responsibility to partner with the best IT support businesses within our community. OMC has proven to be a leading IT partner with Wyffels. OMC’s specialty, in data backup As A Service, has been a proven concept for Wyffels. It is nice to have a partnership with a company like OMC, who is local and shares the same customer and employee values as we do here at Wyffels.

Positive: Professionalism, Quality, Responsiveness, Value

OMC has brought us the personal touch with professional business offerings that’s kept our business running smoothly. The IT side of OMC supplies us with the latest hardware, backup system, security, service, and peace of mind.

For copiers, printers, scanners, and fax machines we’ve utilized OMC offerings since 1987. To maintain speed, functionality, and cost savings we currently utilize a combination of stand-alone printers and an MFP. Each device has had minimal downtime, but when needed their service department ahas always been prompt, professional, and knowledgeable. OMC has never given us a reason tolook anywhere else ofr our IT and hardware needs.

Milestones Area Agency on Aging is a 501c(3) nonprofit with a service area covering 17 Iowa counties.  We have 3 main office locations, and 42 meal sites, many of which are located in small, rural towns.  Prior to awarding our technology management services contract to Office Machine Consultants, I confess to having some concerns regarding their ability to meet the expansive and diverse needs of our multi-server organization; they assured me they would do whatever was necessary to make sure our needs were fully met.  

OMC has been as good as their word.  Planning and preparations for the off boarding/on boarding process were accomplished well in advance, communication was thorough and consistent with both our previous IT provider and myself, and the transition took place with minimal disruption to our operations.

It is my experience that OMC provides “large company” caliber service, but partners like the small, family-owned business it is, providing genuinely personal service with an attitude of care, integrity, and professionalism.